Illinois State Contract - Accessory
This page provides information about our contract. You will find vendor information, instructions for obtaining quotes or placing orders,
warranty information, our return policies and much more!
View contract website >
Contract Details
Contract Information
Contract #:
Type:
Effective Period:
Payment Terms:
Freight:
Delivery Schedule:
Terms & Conditions:
21-416CMS-BOSS4-P-30973
JPMC Radio Parts & Accessories Brand Name
11/18/2021 – 11/17/2025
2% 20, N30 OAC
F.O.B. Destination CONUS
45 days ARO
View terms & conditions
Eligible Purchasing Authorities
The following agencies are authorized to purchase under this contract:
Any authorized local unit of government or qualified workshop in addition, customer shall be defined as the State Agency, Board, Commission, Elected Official, College, University, etc..
Contact Us
Icom America Inc.
12421 Willows Road NE
Kirkland, WA 98034
Business Size:
Cage Code:
SAM Registered:
SAM UEID:
NAICS Classification:
Website:
Large
62526
Yes
SAWLD6GKSYM9
334220, 334111 (Small Business), 423690 (Large Business)
www.icomamerica.com
Our Associates are here to support you in any way they can.
Please feel free to contact us at anytime.
Government Customer Service
Supports:
Email:
Phone:
Fax:
Technical Support Team
Supports:
Email:
Phone:
Icom equipment operation, programming, parts ID, etc.
icom.custhelp.com
(800) 253-1498
Government Sales Program Manager
Supports:
Email:
Phone:
Fax:
Authorized Dealers/Resellers
Icom America values the partnerships we have with our Authorized Dealers and feel confident that you will enjoy working with them as much as we do!
Purchase orders under this contract would need to be addressed to Icom America Inc. If you have any questions or need further clarification, please feel free to contact us.
Products & Pricing
Icom America offers a comprehensive Contract Reference Document for our End-users that give them the at-a-glance view of this contract. Here you will find a
complete list of products, services, discounts and/or prices offered for this contract.
Instructions for Requesting Quotations or for Placing Orders
To obtain a quote or place an order from Icom America, please contact the Government Customer Service Team at
(425) 450-6090 or
GovernmentSales@icomamerica.com.
The Government Customer Service Department is open 7 a.m. through 5 p.m. Pacific Time, Monday through Friday. Any of our Government Customer Service Specialists
can assist with quotes, order entry or other customer service related issues such as returns, order tracking, etc.
Product Warranty Overview
Accessories
1 year from date of purchase
Return Policies
If the products were purchased directly from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or
GovernmentSales@icomamerica.com.
A return authorization number is required on all returns and all items being returned must be in the new condition. If the equipment being returned is
not in new condition, a minimum 20% restocking fee may be applied.
If the products were purchased directly from an Authorized Icom Dealer/Reseller under this contract, please contact the
person listed under Authorized Dealers/Resellers and they
will assist you in the return process.
